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Work Experience

PROJECT MANAGER / AGILE SCRUM MASTER
Barclays, Jersey (Jul 2011-Sep 2025)

Led the delivery, resource allocation and improvement of complex regulatory, financial, and technical projects and changes across the bank, collaborating with internal and external stakeholders, and business teams, to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget, and quality requirements.

  • Applied Agile methodology (daily scrums, Confluence, JIRA, Kanban swimlanes, and Lean methodologies) for planning, stand-ups, demos, retrospectives, and the execution of sprints; to enhance transparency and collabortation; successfully introducing Agile practices to business teams unfamilier with the approach.
  • Delivered features and changes that provided value and met expectations.
  • Acted as the key liason between Client Services, Banking, Compliance, Legal, IT, and third-party vendors (SWIFT, Finastra, Foreign banks), ensuring alignment and regulatory compliance.
  • Oversaw contract negotations and vendor onboarding, enabling testing and delivery within regulatory timeframes.
  • Stayed abreast of the latest industry trends and technologies, to evaluate and adopt new approaches to improving delivery outcomes, and to foster a culture of continuous learning, technical excellence and growth.
  • Identification, assessment and mitigation of risks associated with projects to prepare the bank for potential challenges.
  • Coordinated training and documentation for Operational and regional teams, ensuring jurisdictional compliance and smooth adoption of new processes.
  • Produced comprehensive project documentation, including operational guides, change records, and test outcome reports.
  • Delivered all assigned project components on time, meeting strict regulatory deadlines.
  • Barclays’ Cyber Champion, arranging events, creating marketing and event collateral and other Cyber Security related activities; presenting globally to enhance Cyber Security Awareness. Recognized on numerous occasions for my contributions on Cyber Security.
IT MANAGER
Payoffshore, Jersey (Aug 2009-May 2011)

Managed all IT systems, including Windows Servers, Ubuntu Linux boxes, networks and firewalls, using Agile methodologies.

  • Ultra-secure configuration of systems, ensuring the company met the Payment Card Industry Standards (PCI-DSS).
  • Installation and maintenance of firewalls and other forms of security software to protect data and systems.
  • Adhered to the Agile Extreme programming (XP) best practice model, that focuses on delivering high-quality software through frequent and continuous feedback, collaboration, and adaptation, with stakeholders.
  • Risk assessments for all major systems against the threat landscape.
  • Delivery of governance, risk and compliance activities in support of the Information Security strategy.
  • Documentation of security processes, security measures, emergency procedures, and incident response policies; using Confluence and JIRA.
  • Migration of systems from Windows to Ubuntu Linux, and databases from Microsoft SQL to MySQL.
SENIOR IT BUSINESS MANAGER
Ashburton, FirstRand Limited, Jersey (Oct 2005-Jan 2009)

Responsible for the overall running of the company’s business-related IT systems, including the support and maintenance of the IT infrastructure.

  • Worked closely with business teams, and external vendors to implement improved and more efficient business processes.
  • Implemented a working DR (Disaster Recovery) process; and assisted with setting up the governance, risk, and compliance framework.
  • Documentation of IT and business system functions and procedures.
CONSULTANT
Coutts, Royal Bank of Scotland, Jersey (Mar 2004-Sep 2005)

Delivered a large-scale project implementing the European Savings Directive between Jersey and Switzerland.

  • Collaboration with stakeholders, and business teams, to deliver features and changes and supported testing.
  • Producing and implementing project plans according to internal standards, with comprehensive documentation.
  • Management and nurturing of subcontractors and external staff.
  • Extensive use and development of complex Excel formulas and macros.
Employement pre-March 2004

includes:

  • DEVELOPMENT MANAGER, Access Research Technologies Ltd, UK (Apr 2000-Dec 2003)
  • SENIOR CONSULTANT, Q Data Consulting, UK and South Africa (Dec 1992-Dec 1999)